Digital citizenship education:
review of training strategies for elementary and high school students
Educación para la ciudadanía digital: revisión de
estrategias formativas en estudiantes de básica y bachillerato
Diana
Marcela Muñoz Espinoza
Magíster en Educación, Unidad Educativa Miguel
de Cervantes, La Troncal – Cañar
catalinagarmu@hotmail.com https://orcid.org/0000-0002-9133-6524
Verónica
Aracely López Moya
Magíster en Educación, Unidad Educativa EEB.
Horacio Idrovo, Babahoyo – Los Ríos
veroguevara91@gmail.com https://orcid.org/0009-0008-1869-9143
Edith
Marieta Velastegui Alvarado
Magíster en Educación Unidad Educativa Dr.
Alfredo Pérez Guerrero, Guano – Chimborazo
marietavelastegui@yahoo.es https://orcid.org/0009-0003-0791-346X
Eduardo
Patricio Gualán Valente
Magíster en Educación Unidad Educativa Sangay,
Riobamba – Chimborazo
e_gualan@hotmail.com https://orcid.org/0009-0005-2419-6305
Digital citizenship has become a fundamental
competency in contemporary educational processes. Given this reality, this
study aimed to analyze pedagogical programs and practices related to digital
citizenship training for elementary and high school students in Latin America. A qualitative, documentary-based research approach was
conducted, based on a systematic bibliographic review of 12 scientific articles
published between 2017 and 2024. Content analysis was used as a technique, and
an extraction matrix was used as an instrument to categorize key elements such
as the pedagogical approach, the digital competencies promoted, the geographic
context, and the observed educational outcomes.
The findings reveal that, while there is growing
interest in including digital citizenship in school processes, initiatives are
still incipient and present significant variability in their implementation.
Good practices based on the responsible use of technologies, media literacy,
critical thinking, and active participation in virtual environments were
identified. The conclusion is that it is necessary to consolidate regional
educational policies that prioritize this skill, improve teacher training, and
develop specific assessment tools.
Keywords:
digital literacy; citizenship skills; curriculum; basic education; digital
ethics.
Resumen
La
ciudadanía digital se ha convertido en una competencia fundamental en los
procesos educativos contemporáneos. Ante esta realidad, el presente estudio
tuvo como objetivo analizar programas y prácticas pedagógicas relacionadas con
la formación en ciudadanía digital en estudiantes de educación básica y
bachillerato en América Latina. Se realizó una investigación de tipo
documental, de enfoque cualitativo, basada en una revisión bibliográfica
sistemática de 12 artículos científicos publicados entre 2017 y 2024. Como
técnica se aplicó el análisis de contenido y como instrumento una matriz de
extracción que permitió categorizar elementos clave como el enfoque pedagógico,
las competencias digitales promovidas, el contexto geográfico y los resultados
educativos observados. Los hallazgos revelan que, si bien existe un creciente
interés por incluir la ciudadanía digital en los procesos escolares, las
iniciativas son aún incipientes y presentan variabilidad significativa en su
implementación. Se identificaron buenas prácticas basadas en el uso responsable
de tecnologías, la alfabetización mediática, el pensamiento crítico y la
participación activa en entornos virtuales. Se concluye que es necesario
consolidar políticas educativas regionales que prioricen esta competencia,
mejorar la formación docente y desarrollar herramientas de evaluación
específicas.
Palabras clave: alfabetización
digital; competencias ciudadanas; currículo; educación básica; ética digital.
In the age of information and technology,
digital citizenship education has become a priority in 21st-century education
systems. This need responds to the growing interaction of children and
adolescents with digital environments where they participate, express
themselves, and construct identities. Digital citizenship, understood as the
responsible, ethical, critical, and participatory exercise of rights and duties
in virtual contexts, requires training from an early age (Gutiérrez &
Tyner, 2022). For this reason, school becomes a strategic space for developing
skills that enable students to act consciously in digital ecosystems.
Several studies have shown that students are
not always prepared to navigate digital environments in a thoughtful and
critical manner. This is related to the gap between the instrumental use of
technology and understanding its ethical, social, and political implications
(Pérez-Escoda et al., 2019). In Latin America, although there are policies for
technological inclusion in school systems, there is still little
systematization of pedagogical strategies that promote the comprehensive
development of digital citizenship skills, especially at the primary and
secondary education levels (ECLAC & Fundación Ceibal,
2022).
The most successful initiatives in the region
have been those that integrate digital citizenship into cross-curricular school
projects, combining active methodologies, critical thinking, and student
participation. For example, in Colombia, the “Ser Digital” program has promoted
the conscious use of social networks and respect in digital coexistence, while
in Uruguay, Plan Ceibal has been a pioneer in
proposing teaching resources to promote citizenship in virtual environments
from an inclusive perspective (Fundación Ceibal,
2021). However, it has been observed that the implementation of these practices
is heterogeneous and often depends on the initiative of teachers, who do not
always have specific training (Cabello et al., 2021).
In this context, reviewing training
strategies aimed at digital citizenship is essential to understand the
approaches used, their results, and the good practices that can be replicated
or adapted. This is especially relevant for elementary and high school levels,
stages in which students build their digital identity and define their forms of
online interaction.
This article aims to critically analyze the
training strategies documented in recent studies on digital citizenship in
Latin American schools, with an emphasis on elementary and high school levels.
Through a systematic literature review, pedagogical approaches, resources used,
skills developed, and persistent challenges in training responsible digital
citizens will be identified.
This research falls within the qualitative approach,
with a descriptive-documentary design based on the systematic
literature review technique. The objective was to analyze training strategies
applied to the teaching of digital citizenship in elementary and high school
students in the Latin American context. This type of study allows for the
exploration, organization, and interpretation of experiences documented through
recent academic sources.
The final sample consisted of 12 scientific
articles published between 2018 and 2025, selected through purposive sampling.
The inclusion criteria were: (1) peer-reviewed articles, (2) open access, (3)
publication in indexed journals, (4) studies conducted in Latin America, and
(5) explicit approach to educational strategies in digital citizenship in
school contexts. Articles without specific pedagogical application, theoretical
studies without empirical evidence, and documents with poor methodological validity
were excluded.
The literature search was conducted in
recognized academic databases such as Scielo, Redalyc, DOAJ, Dialnet, Google
Scholar, and the official ECLAC repository. Combinations of keywords such as
“digital citizenship,” “basic education,” “digital skills,” “pedagogical
strategies,” and “Latin America” were used, employing Boolean operators to
broaden or refine the results. Articles were collected between June and August
2025.
The main instrument used was a literature
review matrix, designed to record the fundamental aspects of each study:
authors, year, country, type of population, educational level, objectives,
training strategies, skills developed, and main conclusions. This matrix made
it possible to organize the information, facilitate comparison between studies,
and extract common categories.
Qualitative content analysis was applied to
identify patterns, thematic categories, and gaps in the documented pedagogical
experiences.
The analysis was based on units of meaning
extracted from the articles and grouped into themes such as: pedagogical
approaches, teacher training, use of ICT, citizenship skills, and institutional
challenges. The triangulation of categories and critical review of the
methodologies used ensured the validity of the analysis.
All the articles included were verified by
checking their availability in academic databases, checking their DOIs, and
conducting an internal methodological review. This cross-validation ensured the
reliability of the data, the timeliness of the research, and the relevance of
its contributions to the study of digital citizenship in the Latin American
school context.
The final sample consisted of 12 studies published
between 2019 and 2025 in indexed scientific journals and documents from
international organizations. All of the selected studies addressed digital
citizenship in education in Latin America, with a focus on primary and
secondary education. The selection included institutional experiences,
empirical research, case studies, policy frameworks, and applied teaching
proposals.
Table 1 summarizes the main characteristics
of the selected articles:
Table 1. Matrix of articles analyzed
Nº |
Autor(es)
y año |
País
o región |
Nivel
educativo |
Estrategias
o enfoque |
Competencias
desarrolladas |
1 |
Cabello et al. (2021) |
Chile |
Secundaria |
Proyectos colaborativos, convivencia
digital |
Ética, participación, crítica |
2 |
CEPAL & Fundación
Ceibal (2022) |
América Latina |
Básica y Media |
Marco regional,
formación docente |
TIC, socioemocionales |
3 |
Fundación Ceibal (2021) |
Uruguay |
Básica |
Recursos didácticos integrados |
Participación crítica, equidad |
4 |
Gutiérrez & Tyner
(2022) |
España/Latinoamérica |
Básica y Media |
Fundamentos teóricos
y pedagógicos |
Ciudadanía digital
integral |
5 |
IDB (2021) |
América Latina |
Básica |
Competencias docentes en TIC |
Diseño didáctico con tecnología |
6 |
Pérez-Escoda et al.
(2019) |
España |
Media |
Evaluación de
competencias |
Alfabetización
mediática |
7 |
ProFuturo
(2025) |
América Latina |
Básica y Media |
Innovación educativa digital |
Inclusión, creatividad digital |
8 |
UNESCO (2023) |
América Latina |
Básica y Media |
Políticas públicas y
casos de éxito |
Inclusión, equidad
digital |
9 |
UNESCO (2024) |
América Latina |
Todos |
Red Latinoamericana de CD |
Formación crítica y colaborativa |
10 |
Herrera et al. (2022) |
CEPAL (región) |
Básica y Media |
Diagnóstico regional |
Brecha digital,
acceso y formación |
11 |
Pardo (2022) |
Colombia |
Media |
Estrategias TIC en aula |
Pensamiento crítico digital |
12 |
Salinas (2020) |
América Latina |
Todos |
Agenda digital
educativa |
Gobernanza,
ciudadanía crítica |
The studies show a wide variety of
pedagogical approaches, ranging from institutional projects (UNESCO, 2023;
ECLAC & Ceibal, 2022) to classroom experiences
such as those documented in Chile (Cabello et al., 2021) and Colombia (Pardo,
2022). While some prioritize the development of educational policy frameworks
and teacher competencies, others highlight classroom strategies focused on
critical participation, digital ethics, and online conflict resolution.
Cross-cutting and interdisciplinary approach
All studies agree on the need to integrate
digital citizenship as a cross-cutting theme in the school curriculum.
Gutiérrez and Tyner (2022) argue that digital citizenship training must go
beyond the technical use of ICTs and include a critical, ethical, and political
dimension. Similarly, the Fundación Ceibal (2021) approach proposes teaching
resources adapted to different areas to promote this integration.
Gaps in teacher training and digital
inequality
Reports by ECLAC (Herrera et al., 2022) and
the Inter-American Development Bank (IDB, 2021) agree that the main limitation
is the lack of specific training for teachers in digital citizenship. Although
general digital skills have been developed, there is still a lack of
pedagogical tools focused on the civic dimension of the digital environment. In
addition, marked inequalities in access and connectivity have been identified,
limiting the uniform implementation of these strategies.
Emerging innovations and good practices
The experiences documented by ProFuturo
(2025) reveal that there are innovative and sustainable practices developed in
vulnerable contexts, where the creative use of technologies has strengthened
student civic participation. However, these experiences need to be systematized
and evaluated for regional scaling.
Lack of impact assessment
One of the common findings in most of the
articles is the lack of formal evaluation of the impact of digital citizenship
training strategies. Although there are multiple experiences, few of them
include robust instruments to measure the development of competencies, changes
in attitude, or community transformations.
The findings from the twelve articles
analyzed show that digital citizenship training in Latin America has become
increasingly relevant in educational discourse, especially after the COVID-19
pandemic, which forced the digitization of school processes. Authors such as
Gutiérrez and Tyner (2022) agree that the concept of digital citizenship should
not be limited to the instrumental use of technologies, but should encompass
ethical, critical, and participatory dimensions. Along these lines, Cabello et
al. (2021) emphasize the urgency of training individuals to understand their
role in the network, both as producers of information and as agents of change.
Several studies have identified significant
structural gaps in both access to technology and teacher training. The
Fundación Ceibal report (2021) mentions that Latin American teachers have
deficiencies in digital skills related to critical citizenship and that they
often lack the resources or methodological strategies to address issues such as
misinformation, cyberbullying, or online democratic participation. Herrera et
al. (2022), from ECLAC, also highlight the lack of sustained public policies
that guarantee continuous teacher training in digital citizenship as part of
the official curriculum.
However, the innovative experiences collected
in several articles show that there are promising pedagogical proposals in the
region. For example, the ProFuturo study (2025) highlights school initiatives
where students develop campaigns against digital hate speech, practices that
integrate critical thinking with the ethical use of social media. Along the
same lines, Pérez-Escoda et al. (2019) argue that school spaces should
encourage active, reflective participation committed to democratic values,
promoting the development of critical digital awareness.
However, a recurring methodological weakness
is observed: most studies do not implement systematic instruments to assess the
impact these initiatives have on students' skills. This is reaffirmed by
Ortega-Tudela et al. (2021), who insist on the need for standardized metrics to
assess the real effectiveness of digital citizenship programs. Furthermore,
Salinas (2020) warns that although progress has been made in recognizing the
issue in institutional discourse, educational practices often remain reproductive
and fail to genuinely engage students in processes of social transformation in
the digital environment.
Finally, the UNESCO report (2023) calls for
the incorporation of digital citizenship into national education policies as a
cross-cutting competence, linked to the 2030 Agenda and human rights. Digital
citizenship must go beyond technological literacy; it involves training
critical, ethical individuals who are capable of influencing public life, both
in face-to-face and digital environments. The systematization of experiences,
the strengthening of teaching capacities, and coherent curricular integration are
key elements for consolidating this educational paradigm in Latin America.
Digital citizenship has been positioned as a
key competency for the comprehensive development of students in the 21st
century. The review shows that there is growing interest in Latin American
schools in integrating pedagogical practices that train critical, ethical, and
participatory digital citizens. However, this interest does not always
translate into sustained policies or structural curricular transformations.
One of the main challenges identified is the
limited training of teachers in digital skills with a focus on citizenship.
Although there are notable initiatives, teachers often lack the tools and
guidance to address issues such as misinformation, online risks, or digital
activism from a critical and transformative educational perspective.
Likewise, the studies analyzed show a lack of
systematic evaluations to measure the impact of the strategies applied in the
classroom. This absence of standardized instruments and empirical evidence
hinders pedagogical and policy decision-making, limiting the possibility of
scaling up or replicating good practices in different educational contexts in
the region.
Finally, strengthening digital citizenship
requires effective coordination between teachers, institutions, governments,
and social organizations. The inclusion of this topic in national education
plans, together with continuous teacher training and the democratization of
access to ICT, is essential to consolidate educational processes that promote
the active, ethical, and reflective participation of students in digital
environments.
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