Control and prevention of adverse events in the clinical laboratory process

Abstract

The article responds to the research project: Prevention and control of adverse events in the pre-analytical phase of the clinical laboratory process in the Veris Medical Centers of the city of Guayaquil, carried out by the Clinical Laboratory career of the Instituto Superior Tecnológico Universitario Espíritu Santo. The essential core to ensure the quality of health services and the main axis of patient care is patient safety. The purpose of the article is to provide a theoretical framework related to quality management of health services, patient care and safety in the clinical laboratory setting. This study was carried out at the León Becerra Hospital in Guayaquil, where the effectiveness of control and prevention measures for adverse events in the clinical laboratory process was evaluated.  A mixed methodology was adopted, combining field and descriptive research, which allowed the active participation of the community in all stages of the research. Several methods were used, including analysis-synthesis, inductive-deductive and structural systemic methods at the theoretical level, while observation, interviews, surveys and document review were used at the empirical level. The main result obtained focused on improving the quality of care and patient safety through the implementation of preventive and corrective measures during the pre-analytical phase of the clinical laboratory process.